Communicating well is a skill upon which anyone of us can improve daily. This course helps eliminate misunderstandings, communication errors and confusion. Improve your ability to respond to customers’ needs, build repeat business, and increase agency effectiveness. In a lively exchange.
- Analyze how to improve the quality of their relationships and achieve harmony in their relationships at work and at home.
- Practice techniques to better communicate with customers, family, friends and coworkers
- Discover and remove hidden communication barriers.
- Recognize and avoid distortion of messages.
- Practice how to receive and give feedback to improve productivity and business operations.
- Practice active and empathetic listening techniques which can earn others’ commitment and respect.
Learn new approaches to improving the quality of relationships through more effective communication skills.